Support
How can we help?
Find quick answers below or get in touch. When reporting a problem, include your iPhone model, iOS version, and a short description of what happened.
Contact support
We aim to respond within two business days.
Frequently asked questions
Do I need an account?
No. Your map, wishlist, and travel statistics work without an account. Sign in with Apple is only needed if you want to use the friends scoreboard.
Why does Marco ask for access to Contacts?
Contacts access is optional and is used only to find people in your contacts who also use Marco. It powers the friends scoreboard and lets you compare countries you have both visited.
Why are my friends not appearing?
Make sure you are signed in with Apple, have allowed Contacts access, and are signed into iCloud. Your friend must also use Marco and have signed in.
Where is my travel history stored?
Countries, regions, cities, and wishlist items are stored on your iPhone. If you use the friends scoreboard, your display name and visited country codes are synced through Apple CloudKit.
How do I remove Marco's data?
You can remove local app data by deleting Marco from your iPhone. For help removing a synced scoreboard profile, email us at marco@erictang.co.